1. Introduction Janakibharath offers a limited refund policy for its Services. 2. Eligibility You are eligible for a full refund if you cancel your subscription within 7 days of signing up. No refund will be processed post 7th Day. 3. Non-Refundable Services One-time purchases are non-refundable. Any charges incurred after the 30-day refund period are non-refundable. 4. How to Request a Refund To request a refund, please contact our support team at support@arthastra.com 5. Processing Time Refunds will be processed within 5 business days. Support Janakibharath offers a variety of support options to help you get the most out of our Services. You can access our knowledge base, contact our support team via email or phone, or chat with a live representative online. Knowledge Base: Our knowledge base contains a searchable collection of articles, tutorials, and FAQs to help you answer your questions. Email Support: You can contact our support team by email at support@arthastra.com Phone Support: You can contact our support team by phone at +91 6309264333. Hours of operation are Monday-Friday, 10:00 AM to 6:00 PM IST. Live Chat: You can chat with a live representative online during business hours. We strive to provide timely and helpful support to all of our users. Service Level Agreement (SLA) Janakibharath offers a Service Level Agreement (SLA) to our enterprise customers. The SLA outlines the uptime guarantees, support response times, and other service level commitments that we make to our customers. For more information on our SLA, please contact our sales team. Additional Terms These Terms and Conditions, Privacy Policy, and Refund Policy are subject to change at any time. We will notify you of any changes by updating this page. You are encouraged to periodically visit this page to review the current terms. By continuing to use the Services after any changes are made, you agree to be bound by the revised Terms and Conditions, Privacy Policy, and Refund Policy. If you have any questions about these Terms and Conditions, Privacy Policy, Refund Policy, or anything else related to Arthastra, please contact us at support@arthastra.com